When something stops working, routeToWeb is here to help.

The web is changing faster than ever, new tools, AI‑generated code, hosting changes, DNS updates, plugin updates, and security layers can all introduce unexpected issues. If your website, email, DNS, or WordPress setup isn’t behaving as it should, you’re in the right place.

I’ve helped clients resolve a wide range of problems, including:

• DNS and nameserver issues
• Email deliverability (SPF, DKIM, DMARC)
• Website downtime or slow performance
• WordPress errors, plugin conflicts, and theme issues
• WooCommerce problems
• Hosting migrations and configuration issues
• SSL and security warnings
• Broken layouts or missing content
• API and integration failures
• AI‑generated code or configuration that “almost works” but causes hidden issues

Whether it’s a small glitch or a full‑blown outage, I can diagnose the problem and get you back on track quickly.

Why issues are becoming more common

Modern websites rely on many moving parts, hosting, DNS, caching, plugins, APIs, and third‑party services. With AI tools now generating code, settings, and instructions, it’s easier than ever for something to be misconfigured without anyone realising.

If you’ve recently:

• Switched hosting
• Updated DNS or email settings
• Installed or updated plugins
• Added AI‑generated code
• Changed themes
• Migrated your site
• Connected external services

…then a small change in one place can cause unexpected behaviour elsewhere.

How I can help

I offer clear, practical troubleshooting support, including:

• Rapid diagnosis of the root cause
• Fixing the issue or providing a clear plan
• Liaising with hosting providers or domain registrars
• Cleaning up incorrect or AI‑generated settings
• Ensuring everything is configured properly going forward
• Optional ongoing maintenance to prevent future issues

Need help right now?

If you’re experiencing a problem, just get in touch.

Email: support@routetoweb.co.uk

Phone: 07718 746720

I’ll take a look, explain what’s happening in plain English, and get everything working again.

Quick Fix

£115 + VAT

For small issues resolved quickly.

• DNS record corrections
• Email deliverability tweaks
• Minor WordPress errors
• Plugin settings adjustments
• Small layout or CSS issues

Standard Troubleshooting

£200 + VAT

For deeper issues or multi‑system checks.

• Nameserver changes
• Email not sending/receiving
• Plugin conflicts
• Theme issues
• Performance problems

Complex / Multi‑System Issues

£370 + VAT

For hosting, migrations, APIs, or layered failures.

• Hosting migrations
• Security or SSL failures
• Multi‑step DNS + hosting issues
• Undoing harmful AI‑generated changes
• API or integration failures

Rapid Response Fix

£155 + VAT

For urgent issues affecting sales or checkout flow.

• Checkout errors
• Payment gateway issues
• Broken product pages
• Pricing or tax display issues
• Minor WooCommerce configuration problems

Operational Troubleshooting

£280 + VAT

For deeper issues affecting orders or integrations.

• Shipping calculation problems
• Stock sync issues
• Email notifications not sending
• Plugin conflicts affecting sales
• Performance issues slowing checkout

Critical / Multi‑System Failure

£530 + VAT

For major issues where the store is down.

• Checkout non‑functional
• Business Central / ERP sync failures
• Payment gateway outages
• Corrupted WooCommerce data
• Multi‑layer hosting + DNS + plugin failures

Prices shown are “from” and include up to the stated number of hours. If the issue requires more time, additional work is billed at £85/hr + VAT, and I’ll always confirm before continuing so you stay in full control of costs.

Helping small businesses keep their websites, domains and integrations working properly.